Support and training are continuous processes that require regular communication and coordination with channel partners to ensure that they have the necessary resources and knowledge to sell and promote the company’s products and services effectively. This includes providing ongoing support and assistance, as well as providing additional training and education as needed to keep channel partners up-to-date on new products, features, and best practices. By providing ongoing support and training, you ensure that channel partners are able to provide the best possible customer service to effectively promote and sell your products and services.

Develop and deliver product training and education programs for channel partners

Create training materials such as product demonstration videos, user manuals, and reference guides

Organise training workshops, webinars and online training sessions for channel partners

Support the provision of hands-on training and product demonstrations to channel partners

Monitor and evaluate the effectiveness of training programs and make adjustments as needed.

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